How Does Shipping Insurance Work?. Bimmer Euro offers shipping insurance exclusively to customers within the United States. During checkout, eligible customers will have the option to opt into insurance, ensuring added protection for their order. If

How Does Shipping Insurance Work? Bimmer Euro offers shipping insurance exclusively to customers within the United States. During checkout, eligible customers will have the option to opt into insurance, ensuring added protection for their order. If your package is lost, stolen, or arrives damaged, we will handle the claims process on your behalf through our insurance provider, UPS Capital, a subsidiary of UPS Shipping. A claims adjuster will assess the situation, and depending on the outcome, you may receive a replacement, a full refund, or partial compensation. Shipping insurance provides an extra layer of security to protect your purchase from unforeseen shipping issues.

How Does Shipping Insurance Work?

What Information Is Needed to File a Claim?. To file a claim for a lost, stolen, or damaged package, certain documentation is required to assist the claims adjuster in assessing your case:. •    Damaged Packages: If your item arrives damaged, please

What Information Is Needed to File a Claim? To file a claim for a lost, stolen, or damaged package, certain documentation is required to assist the claims adjuster in assessing your case:&#xA0; &#xA0; &#x2022; &#xA0; &#xA0;Damaged Packages: If your item arrives damaged, please retain all packaging materials and take clear photos of the package and the damaged item. This evidence is crucial in determining whether the damage occurred during shipment.&#xA0; &#xA0; &#x2022; &#xA0; &#xA0;Stolen Packages: If your package was marked as delivered but was stolen, you must provide a police report stating the item was stolen. To strengthen your case, any video or photo evidence showing the theft will significantly help the claims process. Providing the necessary documentation promptly will ensure a smoother and faster resolution to your claim.

What Information Is Needed to File a Claim?

What Does the Claims Process Look Like?. If your insured package is lost, stolen, or damaged, Bimmer Euro will handle the claims process with our insurance provider, UPS Capital, on your behalf. Here’s what to expect:. 1.    Filing a Claim: We will s

What Does the Claims Process Look Like? If your insured package is lost, stolen, or damaged, Bimmer Euro will handle the claims process with our insurance provider, UPS Capital, on your behalf. Here&#x2019;s what to expect:&#xA0; &#xA0; 1. &#xA0; &#xA0;Filing a Claim: We will submit the claim through UPS Capital&#x2019;s online portal, providing details about the shipment along with the necessary documentation.&#xA0; &#xA0; 2. &#xA0; &#xA0;Required Documentation: To process the claim, we may need specific details, including order information, tracking details, and proof of value. For damaged items, photos of the product and packaging will be required. For stolen packages, a police report is necessary, and any video/photo evidence will strengthen the claim.&#xA0; &#xA0; 3. &#xA0; &#xA0;Claim Review &amp; Status Updates: The claims adjuster will review the submitted information and determine whether the package qualifies for reimbursement or replacement. Customers can request updates through Bimmer Euro while we manage the process.&#xA0; &#xA0; 4. &#xA0; &#xA0;Claim Resolution &amp; Payout: Claims are generally processed within a few days, not weeks. Depending on the outcome, we will either reship the order, issue a refund, or provide partial compensation based on the circumstances. We are committed to making the claims process as smooth as possible and will work closely with UPS Capital to resolve issues efficiently. If you have questions about an active claim, feel free to contact us for assistance.

What Does the Claims Process Look Like?

What If My Package Is Lost or Stolen?. If you purchased shipping insurance at checkout, you’re eligible to file a claim for the value of your package or request a replacement item in the event it’s lost or stolen. If you did not purchase insurance an

What If My Package Is Lost or Stolen? If you purchased shipping insurance at checkout, you&#x2019;re eligible to file a claim for the value of your package or request a replacement item in the event it&#x2019;s lost or stolen. If you did not purchase insurance and the package shows as delivered to the correct address with proof of delivery, we are unable to offer a replacement or refund. However, if your package was not delivered at all, we will replace the item regardless of insurance status. If a replacement is not available, a refund will be issued instead.

What If My Package Is Lost or Stolen?

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Get important information about Bimmer Euro’s shipping insurance coverage and the process for handling lost, stolen, or damaged packages. Learn how to protect your order and what steps to take if something goes wrong during delivery.

Shipping Insurance & Lost Items

How Does Shipping Insurance Work?

What Information Is Needed to File a Claim?

What Does the Claims Process Look Like?

What If My Package Is Lost or Stolen?